Q: I am a new employee. When do I have to return the Health Benefit enrollment paperwork?
A: 30 days from date of hire.
Q: I am a new employee. When will my Health Benefits become effective?
A: The first day of the month following the completion of a 30-day waiting period.
Q: Do I have to enroll in medical, dental, and vision?
A: No, you can enroll in any combination of the three health benefits. Please be aware that whatever you as the employee are enrolled in, all dependents must be enrolled in the same. Example, if you are enrolled in medical only, your dependents will be medical only as well.
Q: What qualifies a child as a dependent?
A: Natural children, legally adopted, or stepchildren.
Q: Who does not qualify as an eligible dependent?
A: Ex-Spouse/Partner, former stepchildren, parents, nieces/nephews, siblings, aunts/uncles, and grandparents.
Q: What is a qualifying event that would allow me to add or drop coverage for a child or spouse outside of Open Enrollment?
A: Marriage, filing a domestic partnership, having a baby, divorce, loss of other coverage, eligibility for coverage for employee or dependents under spouse’s coverage.
Q: What is the time frame I have to add or delete a dependent (child / spouse)?
A: Within 30 days from date of birth, marriage, divorce or eligibility for/loss of other coverage.
Q: When does coverage begin or end when adding or deleting a dependent (child/spouse)?
A: First of the month following the event date.
Q: What is required to add/delete a dependent (child/spouse)?
A: Medical/Vision Change form, Cigna Dental Change form and the acceptable documentation or divorce decree
Q: At what age do my dependent children drop off my coverage?
Q: Do my dependent children need to be financially dependent on me for support, claimed as dependents on my tax return, residents of my household, enrolled as students, or unmarried?
Q: Is it my responsibility to notify the Insurance Department when a dependent (child/spouse) becomes eligible or ineligible?
Q: Will I be responsible for the District portion of insurance premiums paid if ineligible dependents have not been deleted from my plan?
Q: How do I change my address/name with the Insurance carriers?
A: Change forms are required.
Q: Where do I find change forms?
A: www.capousd.org – departments – Insurance – forms.
Q: If I do not make changes within appropriate time frame, when will the next opportunity be?
A: During Open Enrollment.
Q: When is Open Enrollment?
A: Usually occurs the end of October/ beginning of November with the changes taking effect January 1.
Q: Where can I see what health benefit plans I am enrolled in?
A: From any district computer you can visit MyCUSD to view your plan selections and dependents.
Q: How do I check my paystub to make sure the correct deductions are being taken?
A: Please visit the Payroll Department website at https://capousd-ca.schoolloop.com/payroll
Q: I don't have a VSP insurance card, how can I use services?
A: VSP is a paperless service, to find a provider please call them at 800-877-7195 or visit www.vsp.com
Q: I don't have a Cigna Dental PPO insurance card, how can I use services?
A: Cigna PPO is a paperless service, to find a provider please call them at 800-244-6224 or visit www.cigna.com
Q: I'm trying to pick up a prescription with United Health Care and it says I'm not covered, what do I do?
A: United Health Care uses Express Scripts for prescription coverage. If you do not have an Express Scripts ID card please call them at 800-918-8011 to order one.