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CUSD Insurance Department

Capistrano Unified School District

Contact us: (949) 234-9200

VEBA Contact Information

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Health Benefit Carrier Information:

Visit the following carrier websites or contact customer service to:

  • Get information about your benefits
  • Request an ID card
  • Find a provider
  • Get health information
  • Get discounts on health and wellness products
  • And much more!

Best Doctors - 888-362-8677

Cigna Dental 800-244-6224

All Groups - 3215164

Employee Assistance Program (EAP) - 888-625-4809
Access Code: VEBA

Express Scripts - 800-918-8011

Kaiser HMO – 800-464-4000
Kaiser HMO Appointment Line: 888-988-2800

Kaiser 24 hour Advice Nurse - 888-576-6225

Group Numbers:

  • Certificated  227101-0
  • Classified 227101-1
  • COBRA 227101-7000
  • Retiree 227101-2

United Health Care - 888-586-6365

UHC 24 Hour Advice Nurse – 866-747-4325

Active Employees/United Healthcare Group Numbers:

  • HMO Network 1: 680629-V78
  • HMO Network 2: 680629-VCO
  • HMO Network 3: 680629-VWH
  • HMO Alliance: 680635-LVX
  • PPO Select Plus: 0714846-0702

COBRA Participants/United Healthcare Group Numbers:

  • HMO Network 1: 680631-V79
  • HMO Network 2: 680631-VFO
  • HMO Network 3: 680631-LVY
  • HMO Alliance: 248777-VL8
  • PPO Select Plus: 0714846-0704

Retiree Participants/United Healthcare Group Numbers:

  • HMO Network 1: 680630-V78
  • HMO Network 2: 680630-VCO
  • HMO Network 3: 680630-VWH
  • HMO Alliance: 680636-LVX
  • PPO Select Plus: 0714846-0703
  • PPO Choice Plus (Out of State): 0714846-0606

VSP – 800-877-7195

Signature Plan – 12081045

VEBA Advocacy: 888-276-0250

Employee Assistance Program (EAP)

Call: 1-800-854-1446

Available to all CSEA and CUMA Employees

  • Depression or stress
  • Substance abuse
  • Child/elder care
  • Adoption
  • Legal consultation
  • Budget planning/debt management

OPTUM Employee Assistance Program (EAP) -

Available to Employees enrolled in Health Benefits


Call: 1-888-625-4809 – Access Code: VEBA   

Hotline Workers Compensation Hotline: 949-234-9346


Health Matters

Learn More About Important Health Matters 

Life Events
Did you recently have a qualifying life event?

  • Marriage/Divorce
  • Have/adopt a child
  • Gain or lose other insurance coverage (proof required)

These are qualifying events to make changes to health benefits outside Open Enrollment.   Please be aware you have 30 days from the date of the event to submit forms and supply required documentation to the Insurance Department for any changes
Click here for the forms and acceptable documentation sheet that shows what is required to add dependents to your coverage.

Change of Address
Please make sure to keep your address up-to-date with the Insurance Department.  If you have recently moved we will need the applicable forms, medical/vision and/or dental, completed to update your address with the Insurance carriers.  Access the medical change forms here.